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The best strategies for winning back inactive customers?

02.04.2025 / 09:47

Nick: taradoridy
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Hi everyone! I've noticed that many of my past customers haven't made a purchase in months, and I'm looking for effective ways to re-engage them. What has worked for you? Any specific strategies or tools you'd recommend for bringing back old customers?

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02.04.2025 / 09:49

Nick: devamona
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Winback flows are definitely a great way to engage inactive customers, but you have to do it right. Timing is key - don't wait too long or they'll forget about your brand. Personalize your emails with past purchases and offer a compelling incentive. I found a very useful guide that covers all of this in detail - check out this article - https://flowium.com/blog/klaviyo-winback-flow/. It talks about best practices for return flows in Klaviyo, including segmentation, automation, and message consistency. I've used these strategies myself, and they really do help bring back lost customers!

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04.04.2025 / 12:06

Nick: brendagray
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 Re-engaging past customers can be a challenge, but offering fresh incentives and personalized offers can make a big difference. One idea is to offer exclusive promotions, such as discounts or early access to new products, or simply reach out with a personalized message. If you're in the online gaming or entertainment niche, for example, a fun way to bring them back could be with something like the exciting offers at https://bigbasssplash.cc/, which keeps customers engaged with regular updates and bonuses!

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